Refund policy

At Naturlig Skjønnhet Botanicals, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a simple, hassle-free return process.

Return Eligibility:

• 30-Day Return Window: You may return your order within 30 days from the date of purchase.
• Free Return Shipping: We cover the cost of return shipping—no additional fees for you.
• No Restocking Fee: We do not charge a restocking fee on any returned items.
• No Final Sale Items: Please note that items marked as final sale are not eligible for return.
• Condition: Items must be returned in their original condition and packaging.

How to Initiate a Return:

1. Contact Us: Reach out to our Customer Service team within 30 days of receiving your order. Please include your order number and the reason for your return.
2. Return Instructions: We will provide you with detailed return instructions and a prepaid shipping label.

Refund Process:

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed and automatically applied to your original method of payment within 7–10 business days.

Exchanges:

If you would like to exchange an item for a different scent please contact our Customer Service team for assistance. Exchanges follow the same 30-day policy and are subject to product availability.

Need Assistance?

If you have any questions or concerns about our refund and return policy, please contact us at returns@naturligskjonnhetbotanicals.com. We’re here to help make your experience with Naturlig Skjønnhet Botanicals as seamless as possible.

Thank you for choosing Naturlig Skjønnhet Botanicals—where natural care meets peace of mind.